Patient Bill of Rights

At Daviess Community Hospital, we are committed to treating every patient with dignity, respect, and compassion. We believe every patient should understand their rights and feel empowered to participate in their care.

This page outlines your rights as a patient. The language below matches what is posted throughout our hospital and clinic facilities to ensure consistency and clarity for everyone who walks through our doors.

If you need assistance reading or understanding this information, please ask a DCH staff member for help.

Your Rights as a Patient

As a patient of Daviess Community Hospital, you (or your representative when appropriate) have the following rights:

To receive information from your doctor that you need to give informed consent before the start of any procedure or treatment, unless you are having life threatening problems,
To be told your rights before any care starts or stops,
To kind and respectful care,
To be told about your condition and treatment in understandable terms,
To help make decisions in your plan of care, and to request or refuse treatment,
To be completely informed if a transfer to another hospital becomes necessary,
To expect every consideration for your personal privacy,
To receive care in a safe place,
To expect that all of your records will be treated as private, and to get information from your records soon after you ask for them,
To be free from physical restraints, seclusion, or drugs that are not medically needed,
To expect timely assessment and treatment of physical pain and emotional or spiritual discomfort,
To get information as to the relationship of this hospital to other hospitals and schools,
To look at and get an explanation of your bill no matter who is paying it,
To be advised when the hospital asks you to start in, or do any experimental treatment or research program affecting your care,
To expect to receive discharge instructions, and to be told of any community resources before you leave Daviess Community Hospital,
To know which hospital rules and regulations you will need to follow,
To expect equal medical treatment no matter: how you will pay, your race, creed, nationality, age, gender, disability, veterans status, or sexual preference,
To report any concerns about Daviess Community Hospital without fear or reprisal,
To have concerns addressed in a timely manner,
To designate visitors, whether or not they are legally related.

Voicing Complaints

If you have concerns or complaints about your care or experience at Daviess Community Hospital, you have the right to speak up without fear of retaliation.

Internally: Complaints may be filed with any staff member or the Patient Experience Officer at (812) 254-2760, extension 1114.
State of Indiana: Grievances may be filed with the Indiana State Department of Health at 1-800-246-8909.
Medicare: Medicare recipients may also lodge complaints through Health Care Excel at 1-800-288-1499.
National Accreditor: Complaints may also be filed with The Joint Commission at (630) 792-5636.