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Join our Team

Patient Account Representative (some weekend coverage)

Posted: Mar 05, 2019

  • Category Patient Financial Services
  • Department PFS
  • Schedule Full-time
  • Shift M-F, 8-4:30; some weekends

Job Description

Works within Patient Financial Services with primary focus on keying payments into Allscripts system, but will also help in resoloving denials and claim issues from all carriers including, but not limited to, Medicaid, Commercial and Medicare for both facility and professional claims in a timely manner. This position will be responsible for identifying and reporting payment as well as billing issues and trends, including denials to immediate management. This position will be responsible ensuring that timelines are being met. May be responsible for posting and delivering internal mail or working other duties as assigned by the Supervisor, Manager or Director. May eventually take on other duties as needed.


HS diploma or GED with Associates or Bachelors preferred. Excellent customer and clerical experience needed. Candidate must be able to multi-task while being detail oriented and have computer skills with at least 40 wpm. Must be team oriented but able to work independently. Job can require long periods of standing and walking as well as repetitive standing and sitting. Must have previous experience working with, and effectively communicating with, health insurance and have working knowledge of ICD10 and CPT/HCPC. Additional preferred qualifications: Medical terminology, fluently bi-lingual