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Join our Team

ER Patient Access Clerk

Posted: May 31, 2019

  • Category Clerical
  • Department Patient Access
  • Schedule Full-Time
  • Shift 2:30p-11p with e/o weekend

Job Description

Greets all patients and guests in initiating check in process. Obtains and verified accurate patient identification & demographic data to confirm or update the patient’s record while maintaining confidentiality for information. Is responsible for completing eligibility of insurances presented and possibly offering some financial counselling as well as conducting point of service collections. Is responsible for completing registration for all admission processes while providing customer service in person and via phone. Responsible for switchboard during all working hours Hours will vary, and may require overnights but primarily will be 2:30pm - 11pm and every other weekend along with holidays. Department requires a one year commitment before transfer consideration.


HS diploma or GED

Excellent customer and clerical experience needed.

Candidate must be able to multi-task while being detail oriented and have computer skills with at least 40 wpm. Must be team orientated but also able to work independently. Job can require long periods of standing and walking as well as repetitive standing and sitting.

Preferred qualifications:

Medical and insurance experience

Medical terminology

Fluently bi-lingual